---
title: Cancel my insurance policy
description: This cancellation guide is for users who hold a CPD + PII subscription. If you have a CPD only, Learning, Portfolio Plus or other subscription, please follow this guide for cancellation.   On the webs
---

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# Cancel my insurance policy

This cancellation guide is for users who hold a CPD + PII subscription. If you have a CPD only, Learning, Portfolio Plus or other subscription, please [follow this guide for cancellation.](https://learnersupport.ausmed.com.au/support/cancel-or-change-your-ausmed-subscription?hsLang=en)

 

On the website:

1. Login to your Ausmed account
2. Click on your initials or profile picture  
     1. ![](https://learnersupport.ausmed.com.au/hs-fs/hubfs/image-png-Mar-14-2025-05-07-39-2053-AM.png?width=1542&height=1016&name=image-png-Mar-14-2025-05-07-39-2053-AM.png)
3. Click the green "Your Subscription is active" 
     1. ![](https://learnersupport.ausmed.com.au/hs-fs/hubfs/image-png-Mar-14-2025-05-07-44-9891-AM.png?width=1542&height=1016&name=image-png-Mar-14-2025-05-07-44-9891-AM.png)
4. Click "Cancel my subscription" 
     1. ![](https://learnersupport.ausmed.com.au/hs-fs/hubfs/image-png-Mar-14-2025-05-07-49-9181-AM.png?width=1542&height=1016&name=image-png-Mar-14-2025-05-07-49-9181-AM.png)
5. Review subscription benefits and click "Continue" 
     1. ![](https://learnersupport.ausmed.com.au/hs-fs/hubfs/image-png-Mar-14-2025-05-07-56-1535-AM.png?width=1542&height=1016&name=image-png-Mar-14-2025-05-07-56-1535-AM.png)
6. Next, select a reason for cancelling (Note: This is important because the answer you give effects your run-off cover include in your policy). Click "Continue with Cancellation"  
     1. ![](https://learnersupport.ausmed.com.au/hs-fs/hubfs/image-png-Mar-14-2025-05-08-02-5121-AM.png?width=1542&height=1016&name=image-png-Mar-14-2025-05-08-02-5121-AM.png)
7. Review information about your coverage and click "Continue with Cancellation" 
     1. ![](https://learnersupport.ausmed.com.au/hs-fs/hubfs/image-png-Mar-14-2025-05-08-08-2629-AM.png?width=1542&height=1016&name=image-png-Mar-14-2025-05-08-08-2629-AM.png)
8. Fill out the cancellation survey and click "Continue with Cancellation" 
     1. ![](https://learnersupport.ausmed.com.au/hs-fs/hubfs/image-png-Mar-14-2025-05-08-15-4226-AM.png?width=1542&height=1016&name=image-png-Mar-14-2025-05-08-15-4226-AM.png)
9. Finally, check the box to acknowledge your cancellation and click "Process cancellation" 
     1. ![](https://learnersupport.ausmed.com.au/hs-fs/hubfs/image-png-Mar-14-2025-05-08-39-2642-AM.png?width=1542&height=1016&name=image-png-Mar-14-2025-05-08-39-2642-AM.png)
10. If you see this screen, your cancellation was successful  
      1. ![](https://learnersupport.ausmed.com.au/hs-fs/hubfs/image-png-Mar-14-2025-05-08-47-6286-AM.png?width=1542&height=1016&name=image-png-Mar-14-2025-05-08-47-6286-AM.png)
11. You can review when your subscription and insurance coverage will lapse on the subscription page 
      1. ![](https://learnersupport.ausmed.com.au/hs-fs/hubfs/image-png-Mar-14-2025-05-08-53-2489-AM.png?width=1542&height=1016&name=image-png-Mar-14-2025-05-08-53-2489-AM.png)

Your subscription ends at your next billing date. You will not be charged again. If you need your insurance coverage to end immediately, please email us at support@ausmed.com.au or call 1300 AUSMED.

 

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