---
title: Get my Certificate of Insurance (Certificate of Currency)
description: Help finding or requesting a certificate of insurance
---

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1. [Learner Support Centre](https://learnersupport.ausmed.com.au/support?hsLang=en)
2. [Professional Indemnity Insurance (PII)](https://learnersupport.ausmed.com.au/support/professional-indemnity-insurance-pii?hsLang=en)

# Get my Certificate of Insurance (Certificate of Currency)

## Help finding or requesting a certificate of insurance

Subscribed in the last 24 hours? Your Certificate of Insurance will be emailed to your Account Email within 24 hours of subscribing by our insurance partner, Keystone.

### Troubleshooting

1. Your certificate of currency is sent to your account email within 24 hours of subscribing. If you're not sure what your account email is, follow [this guide to check.](https://learnersupport.ausmed.com.au/support/update-your-email-or-password?hsLang=en)
2. The email will come from **Keystone** (Ausmed's insurance partner) and include the certificate as a PDF attachment.
3. If you no longer have access to the email, please update your email to one you control by following [this guide](https://learnersupport.ausmed.com.au/support/update-your-email-or-password?hsLang=en) and request a new certificate (steps below).

### Request a certificate of insurance

1. Email ausmed@shawinsurance.com.au with your name and address and you'll be given assistance to get a new certificate.
2. If you need further assistance, don't hesitate to contact our customer support 
     1. Email: support@ausmed.com.au
     2. Phone: 1300 Ausmed

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