---
title: Make a claim, report an incident or get legal advice
description: "On the website: If you're not sure which activity you need, select the one that feels right and the representative will help to guide you.  "
---

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1. [Learner Support Centre](https://learnersupport.ausmed.com.au/support?hsLang=en)
2. [Professional Indemnity Insurance (PII)](https://learnersupport.ausmed.com.au/support/professional-indemnity-insurance-pii?hsLang=en)

# Make a claim, report an incident or get legal advice

On the website:

1. [Login to your Ausmed account](https://learnersupport.ausmed.com.au/support/login-to-your-account?hsLang=en)
2. Click "Portfolio" 
     1. ![](https://learnersupport.ausmed.com.au/hs-fs/hubfs/image-png-Mar-14-2025-04-32-28-2400-AM.png?width=688&height=453&name=image-png-Mar-14-2025-04-32-28-2400-AM.png)
3. Click "Insurance (PII)" 
     1. ![](https://learnersupport.ausmed.com.au/hs-fs/hubfs/image-png-Mar-14-2025-04-32-40-5968-AM.png?width=688&height=453&name=image-png-Mar-14-2025-04-32-40-5968-AM.png)
4. Scroll down to "Activities" and select the activity releavnt to you: 
     1. ![](https://learnersupport.ausmed.com.au/hs-fs/hubfs/image-png-Mar-14-2025-04-47-36-9031-AM.png?width=1542&height=1016&name=image-png-Mar-14-2025-04-47-36-9031-AM.png)
5. In a new email, include all the details outlined in the "What is the process?" section: 
     1. ![](https://learnersupport.ausmed.com.au/hs-fs/hubfs/image-png-Mar-14-2025-04-50-06-8245-AM.png?width=1542&height=1016&name=image-png-Mar-14-2025-04-50-06-8245-AM.png)

If you're not sure which activity you need, select the one that feels right and the representative will help to guide you.

 

- [Getting started](https://learnersupport.ausmed.com.au/support/getting-started?hsLang=en)
- [Portfolio & CPD](https://learnersupport.ausmed.com.au/support/portfolio-cpd?hsLang=en)
- [Learning](https://learnersupport.ausmed.com.au/support/learning?hsLang=en#main-content)

    - [Certificates of completion](https://learnersupport.ausmed.com.au/support/learning?hsLang=en#certificates-of-completion)
    - [Training modules](https://learnersupport.ausmed.com.au/support/learning?hsLang=en#training-modules)
    - [Ausmed Passport](https://learnersupport.ausmed.com.au/support/learning?hsLang=en#ausmed-passport)
    - [Skill Tracks](https://learnersupport.ausmed.com.au/support/learning?hsLang=en#skill-tracks)
- [Professional Indemnity Insurance (PII)](https://learnersupport.ausmed.com.au/support/professional-indemnity-insurance-pii?hsLang=en)
- [My Organisation](https://learnersupport.ausmed.com.au/support/my-organisation?hsLang=en#main-content)

    - [Getting Started](https://learnersupport.ausmed.com.au/support/my-organisation?hsLang=en#getting-started)
    - [Assigned Learning](https://learnersupport.ausmed.com.au/support/my-organisation?hsLang=en#assigned-learning)
    - [Performance Reviews](https://learnersupport.ausmed.com.au/support/my-organisation?hsLang=en#performance-reviews)
    - [Policies](https://learnersupport.ausmed.com.au/support/my-organisation?hsLang=en#policies)
    - [Competency](https://learnersupport.ausmed.com.au/support/my-organisation?hsLang=en#competency)
- [Ausmed Subscription](https://learnersupport.ausmed.com.au/support/ausmed-subscription?hsLang=en)
- [Account Settings](https://learnersupport.ausmed.com.au/support/account-settings?hsLang=en)
- [Troubleshooting and FAQs](https://learnersupport.ausmed.com.au/support/troubleshooting-and-faqs?hsLang=en#main-content)

    - [Ausmed Passport](https://learnersupport.ausmed.com.au/support/troubleshooting-and-faqs?hsLang=en#ausmed-passport)
    - [Portfolio & CPD](https://learnersupport.ausmed.com.au/support/troubleshooting-and-faqs?hsLang=en#portfolio-cpd)
    - [General](https://learnersupport.ausmed.com.au/support/troubleshooting-and-faqs?hsLang=en#general)
    - [Account Settings](https://learnersupport.ausmed.com.au/support/troubleshooting-and-faqs?hsLang=en#account-settings)
    - [My Organisation](https://learnersupport.ausmed.com.au/support/troubleshooting-and-faqs?hsLang=en#my-organisation)

[![Chill listening crop-3](https://learnersupport.ausmed.com.au/hs-fs/hubfs/AusmedLogo-Trademark.png?width=103&height=25&name=AusmedLogo-Trademark.png "Chill listening crop-3")](https://www.ausmed.com.au)

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P: 1300 287 633  
E: support@ausmed.com.au